Why Really Talented People Don’t Work For Your Company
i believe that purpose is where every company should start. If you have a purpose, your culture naturally develops to support that purpose. Culture isn’t a game room, culture isn’t free soda, culture isn’t a foosball table. Culture simply is the sum of the people that are attracted to your purpose. Everything else, the amazing benefits, the flexible work schedule, the work environment, the autonomy, is just a reflection of the culture.
The American Tourist and Mexican Fisherman
My friend Michael Sanders, who makes brilliant products at BambooHR, has always provided me with balance. His view on life, business, and success is so refreshing. i miss having the opportunity to work with him everyday. Michael always has a good story to share to illustrate the importance of putting things into their proper perspective and the parable of the American Tourist and Mexican Fisherman is one he has shared with me many times.
Angry and Frustrated: Maybe You Are Lacking Purpose
Whether you are angry and frustrated and struggling to reach your goals as an individual, as a team, or as an organization, ask yourself if you have a clearly defined purpose, if not, there is no better place to start than defining your purpose.
Dippers, Fillers, and the No Asshole Rule
Every moment, we face a choice, we can fill someone’s bucket and create an environment in which great things can be accomplished OR we can dip from the buckets of others, we can be an asshole, creating a toxic environment in which nothing but poison can grow.
Customer Service Translates to Customer Loyalty
If you want to do it right, hire people you trust, empower them to take care of your customers, remove unnecessary process & procedures, and just freaking care.